(SuperTravel) SnapTravel Review: Is it Helpful for Travelers in 2023?

Well, it is pretty safe to say that whenever we travel, it’s great to be able to save money on our hotel and transportation costs. I certainly have a short list of go-to price comparison sites I  regularly look for vacation packages, and I can assure you that it has helped me so much, especially when using SnapTravel.

If you haven’t used this yet, you might be missing out on a lot. SnapTravel isn’t exactly brand new, but the word on the street is true that it’s a great place to discover hotel and flight deals

If you want to learn more about SnapTravel hotel deals, this article is here to give you a comprehensive review. Make sure to check this out until the end. 

How We Arrived at This Review

Our review methodology is based on our experience using the app for the last 6 months. We have been using SnapTravel for booking both flights and hotels in every city we visit. We tried determining whether there are any drawbacks based on locations and we also compared this app to other apps we actively use for travel.

Like many SnapTravel reviews, my experience using SnapTravel has been both pleasant and engaging. I am not alone in my appreciation for the ease of finding hotel bookings and flights for different locations. This app stands out as one of the top tools for travelers, and the best part is it’s free.

This AI-powered suggestion helped me find exactly what I needed easily, and they even guaranteed I’d get the lowest possible price, which I did most of the time. Especially for last-minute reservations or adjustments, the customer support from the SnapTravel hotels offered through their messaging apps is speedy and friendly.

Like any other app, a stable internet connection will help you get the best out of the app. Try not to use public wifis due to low speeds and use your mobile internet.

SnapTravel may not always have the lowest prices, and you may discover better deals elsewhere for other travel locations or accommodations. However, there’s not much to lose at all in looking at SnapTravel first, so make sure. It’s our travel gem!

What is SnapTravel? 

SnapTravel which is now changed into SuperTravel, this is a popular app for providing travelers with some of the most affordable hotel and airfare packages available anywhere. Snaptravel flight booking is a legit company that started in Canada. They operate similarly to a travel agent, which is how they are able to offer discounted flight tickets in comparison to other booking sites. 

SnapTravel utilized artificial intelligence to research the internet for the best flight prices for their client. These deals are sent to users via Whatsapp, Messenger, and SMS messaging. But is SnapTravel safe? Well absolutely yes!

If you want to know who owns SnapsTravel, currently it is under the ownership of SnapCommerce, another company that Hussein Fazel and Henry Shi established. Several people and organizations have pooled together millions of dollars to invest in SnapTravel, some of these include ACrew, iNovia, Lion Capital, Bee Partners, and SC30 Inc. 

SnapTravel is currently being used by around 30 million travelers all across the world. You do not need to use the messaging service in order to take advantage of the excellent travel deals and best hotel deals that are offered on their website.

Pros and Cons of SnapTravel

There is a good reason why a lot of people, including me, are big fans of SnapTravel. It offers a number of benefits that are not available with any of the other hotel and airfare bargains that are currently available. 

Yet, despite the fact that the system provides a number of obvious benefits, users should also be aware of the platform’s possible downsides. In this summary, I will discuss the benefits and drawbacks of using SnapTravel so that you can determine if it is the appropriate platform for your requirements regarding hotel reservations.

Pros

The following are some of the most significant advantages of booking hotels with SnapTravel as opposed to making reservations through an airline or hotel’s website directly or through another online travel agency.

Super Friendly And Easy To Use

SnapTravel’s app and website both offer a straightforward interface that makes it easy to get started. Finding and reserving the ideal hotel offer for your needs on SnapTravel is a breeze, regardless of whether you’re a seasoned travel pro or a first-timer.

Assuming you’ve discovered a hotel package you like, booking a room with SnapTravel is simple and quick. Travel confirmations and other relevant data can be stored in one place on the platform for simple access.

Overall, SnapTravel is a fantastic alternative for vacationers looking for a quick and easy way to book hotel rooms because of its straightforward design and quick booking procedure.

Affordable Hotels and Flights

Many people choose to utilize SnapTravel because it has some of the most competitive hotel and airfare prices on the market. Reviews have regularly pointed out that SnapTravel’s prices are lower than those offered by other travel websites and even some hotels and airlines. This means that customers who utilize SnapTravel to book their trips will enjoy substantial cost savings.

There are discounted flight tickets on SnapTravel. You can make your reservations save anywhere from thirty to fifty percent on their prices, which can add up to a few hundred dollars over the course of a single vacation. 

To top it all off, SnapTravel offers its customers the guaranteed lowest prices anywhere on the web for their chosen lodgings with its best price guarantee. SnapTravel will repay the consumer the difference if they find a lower price for the same hotel or flight on another website.

Personalized Deals

With the help of AI, SnapTravel can provide consumers with hotel suggestions that are tailored to their unique tastes and past trips. By specifying your travel dates, location, and guest count, as well as any other requests or preferences, SnapTravel is able to provide you with results that are more relevant to your unique needs.

You can ask for a room with two beds or a crib, for instance, if you’re taking a family vacation. Choose a certain hotel chain or area of town if you have a preference. Users of SnapTravel can even ask for extra perks like an upgraded hotel or a later checkout time.

A high degree of customization like this can be extremely useful for travelers who have specific requirements or preferences, as it prevents them from having to sort through many unrelated search results.

24/7 Customer Support

SnapTravel’s customer service is available whenever a user needs it, day or night. 

It makes use of chatbots and real employees to answer queries, give information, and deal with consumer issues in a timely manner. The chatbots are programmed to swiftly and efficiently answer frequently asked inquiries and address basic concerns, while human agents handle more complicated matters and offer individualized service.

SnapTravel’s customer service can be reached by Facebook Messenger, Whatsapp, or SMS. SnapTravel’s phone number is 1-833-600-5830 if you’d rather have a conversation with a real person.

Free To Use

There is no cost involved with using SnapTravel. It’s free to use their site to look up airline and accommodation options and other such activities. All of the taxes and fees are already factored into the pricing you see on the site, and you just pay for the specific flights or hotel stays you want to reserve.

In addition, they have a VIP membership option for those who are interested in exclusive perks and savings. For an additional $5 each month, VIP members can gain access to special offers that are unavailable to the general public. But, please be aware that joining the VIP club is not required in order to plan your trip or take advantage of the program’s discounted airfare and hotel rates.

Cons

The fact that only 10% of Trustpilot evaluations have a rating of one star demonstrates unequivocally that the vast majority of SnapTravel users are pleased with the service they received from the company.

On the other hand, just as with any other platform, there are inevitably going to be a few complaints here and there. Here are some of the cons of the platform. 

No Complete Package is Available

SnapTravel provides a number of useful options for buying flights and hotels independently, but it does not yet let users book flights and hotels together in a single package. Hence, if you’re searching for a site that will fulfill all of your vacation planning needs in one place, you may want to seek elsewhere, perhaps at Expedia or Travelocity.

Some vacationers might be dissatisfied with the lack of all-inclusive package deals because it requires them to make separate hotel and airfare reservations. Planning your flights and lodgings in such a way can take extra time and effort.

Issues with Rewards Programs 

Aside from the many upsides to using SnapTravel, there is also the possibility that you may not be able to earn points for your hotel loyalty program if you book rooms through Snaptravel. This is due to the fact that SnapTravel collaborates with a wide variety of hotels, each of which may have its own rules for accumulating loyalty points.

Those who place a great value on loyalty points and incentives may be dismayed by this, as it may mean they cannot take advantage of desirable privileges throughout their trip. Notably, this is not a problem with airline miles. You can still earn miles in the same way you would without using SnapTravel by making airline reservations directly.

Possible Booking Issues

Chances of booking going wrong are not uncommon in booking sites, with SnapTravel, not an exception.  This is due to the platform adding another level of complexity and possible failure points to the booking process by acting as an intermediary between the customer and the hotel or airline.

Sadly, several bad SnapTravel reviews highlight similar problems, with some customers saying that they paid for and received a booking confirmation from SnapTravel, but upon arrival at the hotel, they were informed that their reservation had not been confirmed. In a similar way, several reviewers have complained that despite the airline canceling their tickets, SnapTravel did not inform them in a timely manner.

Problems like this can be annoying and inconvenient, and it’s vital to recognize that they do occur occasionally when making reservations through outside services. But most importantly, with Super Travel customer support, you can easily sort this out on time.

Key features

Going down to the meat of this review, let us look at some of the best features of SnapTravel or Super Travel. Here’s what you’ll love about it!

Exclusive Deals and Discounts

This is what the interface would look like when using the app on mobile. SnapTravel is a platform that enables users to make chat-based hotel reservations and access special offers from participating hotels. Travel buffs such as myself are likely drawn to it mostly because of this feature

Here are some of the special discounts and promotions that are only available through SnapTravel:

• Chat-Only Transactions – Users of SnapTravel who make hotel reservations through the company’s chat-based booking service are eligible for special discounts. These deals are not accessible on any other websites that book accommodations.
• Promo Codes – Users of SnapTravel can frequently take advantage of special promotion codes that can be entered into the system throughout the booking process to earn a price cut on their hotel stay.
• Rewards System for Repeat Customers – Users that book hotels using SnapTravel’s platform is eligible for rewards through the company’s loyalty program, which is known as “SnapPerks.” Members have the opportunity to earn privileges such as complimentary stays, upgraded accommodations, and exclusive savings.
• Last-Minute Discounts – Those who are looking for a last-minute hotel recommendation can take advantage of the last-minute discounts. These deals are more cost-effective than having to book in advance.
• Refer A Friend – Users who successfully suggest their friends to the SnapTravel platform are eligible for prizes through the company’s “refer-a-friend” program. On their subsequent reservations, both parties will earn a discount. Just like the screenshot above. 

Around The Clock Customer Support

Another extra-added bonus is their strong customer support. Users can contact SnapTravel’s support team at any time of day or night to receive assistance. In addition, they offer chat-based customer service, so customers can talk to an agent directly from the website or mobile app.

As you can see in the screenshot above, if you have queries related to travel, it will then lead you to blogs to help you relate to the booking. The same is true if you have queries related to Supershop, which may include anything from payments, policies, and products. Lastly, on questions related to the Super Cash card wallet and management. 

Users can contact SnapTravel’s support team at any time of day or night to receive assistance. In addition, they offer chat-based customer service, so customers can talk to an agent directly from the website or mobile app.

They also offer individualized support for customers who may require the assistance of a live representative to resolve more complex issues so they can tailor their help to each individual depending on their specific situation and interests. Users can consult with agents for assistance in locating cheap hotels, modifying existing reservations, and answering any other issues they may have.

Usually, they get back to customers within a few minutes. So users may trust that they will receive the assistance they require in a timely manner because of this fast response rate. In addition, SnapTravel’s customer service is available in several different languages, so customers can speak with a representative in their native tongue if they so choose.

AI-Powered ChatBot

Adding to its customer support is its AI-powered chatbot.  With the help of artificial intelligence (AI) and NLP, SnapTravel’s chat-based booking service is able to understand user inquiries and make tailored travel suggestions in real-time. I absolutely love this feature, and it just makes things easier in the booking process. 

SnapTravel’s chatbot will ask a customer a series of questions designed to learn about their ideal vacation. The chatbot might inquire as to the user’s desired location, departure and return dates, vacation budget, and preferred lodging options, among other things. Following this, the chatbot will access SnapTravel’s own hotel deal database to locate the most suitable lodgings for the user.

The chatbot is able to provide information and clarification on both hotel stays and the booking procedure. The chatbot can answer questions about a hotel’s amenities, such as whether or not it has a swimming pool or fitness center. The chatbot can also support users who have questions about or need assistance with making changes to their reservations. This is my go-to when I want to look for the best deal!

Multiple Booking Options

Because SnapTravel’s user base is so varied, the service offers several different booking methods. Facebook Messenger, WhatsApp, short message service (SMS), and traditional telephone calls are all viable ways for users to make reservations for their upcoming trips.

Those who already spend a lot of time on Facebook Messenger or WhatsApp may find these tools very useful. When adding SnapTravel as a contact, users may easily communicate their desired trip details via text message. 

Those who would rather organize their trips on the go with only their mobile phones can do it with the help of the SMS option. SnapTravel’s SMS booking feature allows customers to submit travel itinerary requests by text message, at which point the chatbot will offer suggestions and help with the booking process.

Finally, SnapTravel provides a toll-free number where customers can reach a live representative if they’d rather not use the chat feature. When it comes to making travel arrangements, consumers have a lot of freedom and convenience thanks to SnapTravel’s various booking alternatives.

Easy to Use

We wrap up its best feature with its user-friendly interface.  Both the desktop version of SnapTravel and the mobile app have been developed with simplicity and clarity in mind to ensure a stress-free travel experience. The following features aid in the site’s usability: You can also tap into the favorites when choosing various hotel options so you can bookmark and easily navigate. 

It’s simple and quick to navigate between different parts of the website or mobile app thanks to the well-organized menus. Search, booking, account settings, and other functionalities are all easily accessible to users. 

The design is clean and the colors and typefaces are pleasing to the eye. SnapTravel’s mobile software conforms to the dimensions of the device being used to access it, making it suitable for usage on smartphones and tablets. The app’s loading times have been improved so that travelers may easily browse for and reserve hotels while on the go.

How To Find Hotels In SnapTravel

If you want to know how Snap Travel Work, you can start using SnapTravel by following this quick rundown of how you can find your flights and hotels using SnapTravel easily.

1. Enter your Destination and Travel Information – Enter the name of the city or hotel, the date of your stay, and the number of guests in the search field. This will assist SnapTravel in locating the best hotel prices for your trip.
2. Pick your Preferred Method of Receiving Deals – SnapTravel provides deals via SMS, Messenger, and WhatsApp. Select how you want to get the deals.
3. Go to the Search Bar and Type – When you’ve entered your travel information and chosen your preferred method of receiving deals, click the search bar to begin your search.
4. Get Personalized Offers – SnapTravel will present you with three individualized deals on hotel bookings, each of which is based on the parameters of your search. These deals are tailored to your preferences and financial constraints.
5. Plan your Trip – Once you’ve decided on a hotel, the chatbot will walk you through the booking procedure. You can finish your booking using the chatbot or by visiting the SnapTravel website.
6. Access your Booking Information – You can see your booking details once you’ve booked your trip via the SnapTravel website or app. You may see your itinerary, check-in and check-out hours, and make any changes to your reservation.
7. Get Customer Service – If you require assistance at any time during the booking process, you can contact SnapTravel’s customer service staff. They are available 24 hours a day, 7 days a week, and can help you with any questions or problems you may have.

How To Find Available Flights In SnapTravel

You can also SnapTravel to find flight savings. Their flight search engine returns unpublished fares. You may choose the one that meets your needs and budget the best. Their ticket booking tool offers the lowest prices on flights.

In contrast to the hotel booking option, SnapTravel ‘s flying service permits online research. There are no offers sent to you by any messaging apps, you just simply enter your travel information, and you will be provided with a variety of airline discounts. 

To use this function, please follow these steps:

• Choose between Round-Trip, One-Way, and Multi-City.
• Add the airports of origin and destination, flight dates, passenger details, and flight class (economy, business, first-class, and more.)
• You will be offered numerous flight alternatives that fit your needs.
• Pick the flight that fits your requirements the best.
• Enter your information, including your birth date, gender, and contact details.
• Afterward, include payment information.
• After your money has been processed, a confirmation email will be sent to you, then you have 20 minutes to confirm your reservation after selecting a flight.

Ratings

Please give a rating score out of 5 for the following:

• Ease-of-Use: 5
• Features: 5
• Customer Service: 4
• Value for Money: 5

Verdict

As a final verdict, SnapTravel is a legit and safe platform, especially for people who are looking to save while getting the most experienced of their travel.

It is created to be user-friendly and simple to navigate. The website and smartphone app feature a clean and easy design, allowing users to search for hotels, browse hotel data, and manage their bookings all in one location. 

The features are helpful in locating the greatest travel prices. It offers round-the-clock customer service to assist users with any booking-related issues or concerns. It provides competitive prices and discounts for hotel reservations. 

Additionally, SnapTravel offers a price match guarantee, which assures that customers receive the lowest possible price. Overall, I would highly recommend it!

Resources:

• Is WayAway Legit? WayAway Review
• Top Places to Travel Without a Passport from the US
• Travel Essentials for Women in 2023